“We leverage our large Zoho ecosystem for cross-selling, prioritize organic marketing through content, and emphasize engagement over conversion in our campaigns. Events like the NBFC Tech Summit are crucial, they provide direct industry insights and customer feedback that help us refine features, enhance support, and understand regulatory needs better. It’s a great platform to connect with NBFCs and align our product evolution with their expectations."

"Excellent so far. Loving all the vibe around here and all the leading panelists that we are hearing throughout the day. Very exciting perspectives. Everyone is talking about AI, gen AI, conversational AI but without contextualization and the right use cases, it won’t mean success. That’s where specialized language models will matter, especially for NBFCs."

"This NBFC Tech Summit is very necessary. The insights generated and the discussions that are happening are quite good, quite juicy. One suggestion I would give is to take all the recordings, put them into a transcriber, and get keynotes from the AI itself. If we start using new technology, it will help all of us as a society, as a large NBFC community, to improve the overall outcome. My major takeaway from the summit is: do more experiments, start doing more things, and follow the results."